Company Policies
A credit card is required to be placed on file for booking. Your credit card will only be charged if you do not show up for your scheduled appointment. There is a 48-hour cancellation window. If you need to cancel your appointment past the 48-hours, your card on file will be charged 50% of the scheduled service.
There is no refund on any services.
The following information describes how information obtained from visitors of the www.youthfulyouatx.com website (the “Website”), the Youthful You Mobile Application (the “Mobile Application”), and the Youthful You In-Store Forms Application (the “In-Store Application”) (the Mobile Application and In-Store Application are collectively the “Applications”) is collected, used, and disclosed. Through the Website and/or the Application(s), Youthful You is providing you with information about products and services offered at independently owned and operated Youthful You franchised locations, including skin care services and facial sessions, along with (a) the ability to schedule, modify, and/or cancel appointments with any independently owned and operated Youthful You franchised location; (b) provide information to and complete forms with your independently owned and operated Youthful You franchised location regarding skin care services and facial sessions; (c) enter into and use benefits under any Wellness Agreement entered into with your independently owned and operated Youthful You franchised location; (d) purchase and/or redeem gift cards at any independently owned and operated Youthful You franchised location; (e) purchase skin care services and facial sessions and product at any independently owned and operated Youthful You franchised location as a guest; (f) view information about and find the independently owned and operated Youthful You franchised location nearest you; (g) request franchise information; (h) complete customer satisfaction surveys about any independently owned and operated Youthful You franchised location; (i) view opportunities to apply for employment with a Youthful You independently owned and operated franchised location; and/or (j) apply for job openings at Youthful You Skin Care and Body corporate (collectively, the “Service”).
Please note that this Policy applies to information collected by Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations through the Website and/or Applications. Your use of the Website, Application(s), and/or any information or content provided on any of them, any Service, and/or any service or product provided by or purchased from an independently owned and operated Youthful You franchised location and any dispute over privacy is subject to this Policy and the Terms and Conditions, including its applicable limitations on damages and the resolution of disputes.
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Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may collect information about you directly from you and from third parties, as well as automatically through your use of the Website, Application(s), and/or Service.
Information collected directly from you:
When you use the Website, Application(s), and/or Service, certain areas or features may require you to provide personal information. If you request an appointment at an independently owned and operated Youthful Youfranchised location, that independently owned and operated Youthful Youfranchised location collects your name, email address, phone number, etc. (“Personally Identifiable Information” or “PII”), and information about your desired appointment (e.g., your desired date, time, and services). If you make a purchase through the Website, Youthful You Skin Care and Body will collect your payment information, including your PII and billing and shipping information. Youthful You Skin Care and Body also collects information from you when you contact Youthful You Skin Care and Body such as if you request information about an independently owned and operated Youthful You franchised location. When you contact Youthful You Skin Care and Body, Youthful You Skin Care and Body requests your PII, geographic location, and information about the purpose of the contact and collects this information. Youthful You Skin Care and Body also collects information about you, including your PII, the position for which you are applying, and information concerning your qualifications, prior work experience, references, and the like when you make an inquiry or submit an application for a position with Youthful You Skin Care and Body through the Careers page on the Website.
If you make a reservation through the Mobile Application, the independently owned and operated Youthful You franchised location at which you make a reservation will collect your PII and payment information. If you contact an independently owned and operated Youthful You franchised location, that location may also collect information, including your PII. When you contact an independently owned and operated Youthful You franchised location, that location may request your name and other PII, geographic location, and information about the purpose of your contact. When you submit an application through the Careers page on the Website for a position at a particular independently owned and operated Youthful You franchised location, that location may collect information about you including your PII, the position for which you are applying, and information concerning your qualifications and prior work experience.
Information collected from third parties:
Youthful You Skin Care and Body and/or independently owned and operated Youthful Youfranchised locations also may collect information about you from third parties. For example, if someone purchases a gift card through the Website, Youthful You Skin Care and Body may collect the recipient’s and the purchaser’s PII and the purchaser’s payment information.
Youthful You Skin Care and Body and/or an independently owned and operated Youthful Youfranchised location may also supplement or verify information about you from a service provider.
Information collected automatically:
Youthful You Skin Care and Body may automatically collect the following information about your use of the Website, Application(s), and/or Service through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit the Website, Application(s), and/or use the Service; and the referring URL or the webpage that led you to the Website. Youthful You Skin Care and Body does not link the information that is automatically collected to any PII you submit while on the Website and/or while using the Application(s). Please see the section “Cookies and Other Tracking Mechanisms” below for more information.
Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may use your information, including your PII, for the following purposes:
To provide the Service to you, to communicate with you about your use of the Service, to respond to your inquiries, to fulfill your orders, and for other customer service purposes.
To manage the Careers page on the Website, which is a tool utilized by Youthful You Skin Care and Body and independently owned and operated Youthful You franchised locations to assist in their recruiting efforts.
To tailor the content and information that Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may send or display to you, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences while using the Website, Application(s), and/or the Service.
For marketing and promotional purposes. For example, Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may use your information, such as your email address and/or cellular phone number, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information that may interest you. Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations also may use the information that is collected from you to assist in advertising the Service on third-party websites.
To better understand how users access and use the Website, Applications, and/or Service, both on an aggregated and individualized basis, in order to improve the Website, Applications, and/or Service and respond to user desires and preferences and for other research and analytical purposes.
To administer Youthful You Skin Care and Body’s national reciprocity system for the independently owned and operated Youthful You franchised locations.
To protect the rights and interests of Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations, such as to resolve any disputes, enforce the Terms and Conditions, or to respond to legal process (such as a summons in a lawsuit or subpoena).
Neither Youthful You Skin Care and Body nor independently owned and operated Youthful Youfranchised locations will share your credit card number or any other financial information with any third party except to complete your transaction and to verify your credit card information. Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may share your personal information with third parties in the following instances:
Legal Disclaimer:
Youthful You Skin Care and Body and/or independently owned and operated Youthful Youfranchised locations shall disclose PII when required by law or under the good-faith belief that such action is necessary under applicable law. Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may disclose PII in order to establish or exercise its or their legal rights or defend against legal claims. Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations also may share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, to protect Youthful You Skin Care and Body’s and/or independently owned and operated Youthful You franchised locations’ property or interests or that of their agents and employees, and to protect guests of an independently owned and operated Youthful You franchised location, personal safety, and/or the public.
Aggregate Information (non-personally identifiable):
Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may share some aggregated demographic information (age, zip codes) with some of their partners. This is not linked to any PII. Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may use third-party advertising companies to serve ads on its/their behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness.
Third-Party Service Providers:
Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may disclose information about individual users to third parties who provide services to Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations or have a contractual relationship with Youthful You Skin Care and Body or an independently owned and operated Youthful You franchised location. These third parties provide a variety of services to Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations, including, without limitation, processing and verifying credit card information, tracking internet marketing campaigns, and processing credit card transactions. In addition, these third-party services may include enhancing the information Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations collect about customers of the franchised locations. Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may also use third-party email providers to assist with sending marketing emails for Youthful You Skin Care and Body or on behalf of independently owned and operated Youthful You franchised locations. These companies do not retain, share, store, or use PII for any secondary purposes. Any PII that Youthful You Skin Care and Body and/or any independently owned and operated Youthful You franchised location shares with any third-party service provider may only be used to provide services to Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations and the service providers will not be given permission to use such information for other purposes such as contacting guests of an independently owned and operated Youthful You franchised location.
Business Transitions:
In the event Youthful You Skin Care and Body goes through a business transition, such as a merger, an acquisition by another company, or a sale of all or a portion of its assets, PII of users collected by Youthful You Skin Care and Body through the Website and/or Application(s) will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the Website and Application(s) for 30 days after a transfer of their PII, if PII will be used contrary to this policy. If as a result of the business transition, the users’ PII will be used in a manner different from that stated at the time of collection, users will be given the option to continue to share their information consistent with the notification of changes section on this Website and/or Application(s). As a result of the business transition, you may elect to discontinue the sharing of your PII and such information will not be transferred to the new entity. However, nothing in this Privacy Policy is intended to interfere with the ability of Youthful You Skin Care and Body to transfer all or part of its business and/or assets (including the Website), for any purposes, without any limitation whatsoever. Youthful You Skin Care and Body specifically reserves the right to transfer or share a copy of PII collected from the Website and/or Application(s) to the entity to whom that portion of its business relating to that information is transferred.
In the event an independently owned and operated Youthful Youfranchised location goes through a business transition, such as a merger, an acquisition by another company, or a sale of all or a portion of its assets, PII of users collected by such independently owned and operated Youthful You franchised location through the Website and/or Application(s) will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the Website and Application(s) for 30 days after a transfer of their PII if PII will be used contrary to this policy. You hereby acknowledge and agree that the Youthful You Skin Care and Body (as defined in the Terms and Conditions) are not responsible for any damages, harm, or violation of law that may arise from the failure of an independently owned and operated Youthful You franchised location to provide this notification to you. If, as a result of the business transition, the users’ PII will be used in a manner different from that stated at the time of collection, users will be given the option to continue to share their information consistent with the notification of changes section on this Website and/or Application(s). As a result of the business transition, you may elect to discontinue the sharing of your PII and such information will not be transferred to the new entity. However, nothing in this Privacy Policy is intended to interfere with the ability of an independently owned and operated Youthful You franchised location to transfer all or part of its business and/or assets, for any purposes, without any limitation whatsoever. Independently owned and operated Youthful You franchised locations specifically reserve the right to transfer or share a copy of PII collected from the Website and/or Application(s) to the entity to whom that portion of its business relating to that information is transferred.
Youthful You Skin Care and Body, independently owned and operated Youthful You franchised locations, and/or our third-party service providers use cookies and other tracking mechanisms to track information about your use of the Website and/or Service. Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may combine this information with other PII collected from you (and third-party service providers may do so on behalf of Youthful You Skin Care and Body and/or independently owned and operated Youthful Youfranchised locations).
Cookies:
Cookies are alphanumeric identifiers that Youthful You Skin Care and Body transfers to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow Youthful You Skin Care and Body to make it easier for you to navigate the Website and Service, while others are used to enable a faster log-in process or to allow Youthful You Skin Care and Body to track your activities at the Website and Service. There are two types of cookies: session and persistent cookies.
Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. Youthful You Skin Care and Body uses session cookies to allow its systems to uniquely identify you during a session or while you are logged into the Website. This allows Youthful You Skin Care and Body to process your online transactions and requests and verify your identity, after you have logged in, as you move through the Website.
Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. Youthful You Skin Care and Body uses persistent cookies to track aggregate and statistical information about user activity.
Disabling Cookies:
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to the Website who disable cookies will be able to browse certain areas of the Website, but some features may not function.
Clear GIFs, pixel tags, and other technologies:
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. Youthful You Skin Care and Body may use clear GIFs (a.k.a. web beacons, web bugs, or pixel tags), in connection with the Website to, among other things, track the activities of Website visitors, help Youthful You Skin Care and Body manage content, and compile statistics about Website usage. Youthful You Skin Care and Body and our third-party service providers also use clear GIFs in HTML emails to customers of independently owned and operated Youthful Youfranchised locations to help Youthful You Skin Care and Body track email response rates, identify when emails are viewed, and track whether emails are forwarded, for example.
Third-Party Analytics:
Youthful You Skin Care and Body uses automated devices and applications, such as Google Analytics, to evaluate usage of the Website and, to the extent permitted, the Application(s). Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations also may use other analytic means to evaluate the Service. Youthful You Skin Care and Body uses these tools to help it improve the Service, performance, and user experiences. These third-party entities may use cookies and other tracking technologies to perform their services. Youthful You Skin Care and Body and independently owned and operated Youthful You franchised locations do not share your PII with these third parties, however.
Do-Not-Track:
Currently, the Website and Application(s) do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Third-Party Ad Networks section below.
Transactions and Service Announcements:
Users who make a purchase or reservation through the Website and/or Mobile Application will receive a number of emails throughout the transaction process and they may sometimes receive phone calls from Youthful You Skin Care and Body’s Customer Service Department and/or independently owned and operated Youthful You franchised locations to ensure smooth transactions. Youthful You Skin Care and Body and/or independently owned and operated Youthful You franchised locations may also occasionally send out service-related announcements, for instance, if service on the Website is temporarily suspended for maintenance. Generally, these communications are not promotional in nature, and users will receive them as long as their accounts are open.
Special Offers, Newsletters, and Updates:
Out of respect for the privacy of users, Youthful You Skin Care and Body and independently owned and operated Youthful You franchised locations present the option to not receive these types of communications, as explained in the Choice and opt-out section below.
Choice and opt-out:
A user can change their opt-in or opt-out status in several ways:
From a Newsletter: Click on the “Unsubscribe” link within the email.
You may additionally unsubscribe by sending your request to youthinyouskin@gmail.com